Frequently asked questions

 
  • The only way to purchase a nosey mungo creation is through my online shop. New items are added together and are shown as 'sold' for a few days so that you can take a good look. Only those on my mailing list will know when the switch to live happens making the items available to buy.

  • I’m afraid not. To keep things fair for everyone, items are sold on a first come first served basis.

    You can create an online account to make the checkout process quicker.

  • Not currently. I only do ceramics part-time and so it’s important to be free to create the things that excite me.

  • Yes! I ship worldwide. Parcels are sent out from the UK via Royal Mail. International orders are sent using ‘Tracked and Signed’ if available, or ‘Tracked’ if not.

    Below is a rough guide to the expected shipping costs. The exact amount is calculated at checkout based on the weight and size of the item. Any overpayments in shipping costs will be refunded.

    UK: £10 Special Delivery

    Europe: £20

    Rest of world: £32 - £40

    PLEASE NOTE: Customs fees/import taxes outside go the UK are the responsibility of the purchaser.